Getting Started
Your Account Dashboard
A guide to everything in your Stonefjord account — where to find orders, listings, messages, and more.
How to get to your dashboard
Once signed in, click your name or "My Account" in the top navigation bar. This takes you to your personal account dashboard.
My Profile
Your profile page is where you manage your display name, profile photo, bio, and location. This is what other buyers and sellers see when they view your profile.
Messages
All messages between you and other buyers or sellers live here. When you ask a seller a question, their reply appears in Messages. Service requests are the exception. As a buyer, your own requests live under My Service Requests in the Buying section; as a seller, the requests sent to you live under My Requests in the Selling section.
My Favorites
Any listing you've saved with the heart icon appears here. Once you're signed in, your favorites sync across all your devices. Following is the neighboring page — it lists the sellers you've chosen to follow.
My Purchases
Every item, service, or event ticket you've bought on Stonefjord appears here. The list shows each order with the listing, seller, amount and date, and flags any that were cancelled or refunded. Open an order to see its current status, find your ticket number, or report a problem.
My Listings & My Sales (sellers only)
If you're a seller, My Listings shows everything you've listed for sale. My Sales shows orders placed by buyers for your listings — including ticket sales for your events — along with order status and buyer details. The Selling section also holds My Requests (service requests sent to you), My Reviews, and My Customers.
Connect Account (sellers only)
Connect Account is where you connect your bank account via Stripe to receive money from sales. Once connected, each sale is paid out to your bank 7 days after the sale — My Sales shows the date for every one.
You're all set!
Need more help? Browse other guides or ask the community.