Buying
How to Hire from Local Services
Submit a service request, get accepted, and pay — all in one place.
Find a service provider
Browse Local Services and click any listing to read about the provider, their pricing, and what they offer. Check their reviews if available.
Click "Request this service"
On the listing page, click "Request this service". This opens the service request form.
Describe your needs
Write a message explaining exactly what you need. If the listing has scheduling enabled, select your preferred date and time. Be as specific as possible — providers accept faster when they understand the job clearly.
Submit your request — no payment yet
Click "Submit request". Your request is sent to the provider. You're not charged anything at this stage. Wait for the provider to review and respond.
Provider accepts (or declines)
The provider will accept, decline, or propose a counter-schedule. Stonefjord emails you as soon as they respond, so watch your inbox — that email is how you'll know either way.
Pay after acceptance
Once the provider accepts, Stonefjord emails you a secure payment link. Open that link to complete the Stripe checkout — only then is payment collected. You can also press "Pay now" on the request under My Service Requests — the email link and that button reach the same checkout for an accepted request.
Service complete
After the job is done, leave a review for the provider — your review helps other buyers make informed decisions. If something went wrong, open the order in My Account → Purchases and use "Report a problem" within 30 days of purchase; after that the form stops accepting reports.
You're all set!
Need more help? Browse other guides or ask the community.